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If you discover a problem with your double glazing windows after your installation or something incorrect with the work itself, you should be covered by your FENSA-backed guarantee, which is a requirement for installers to supply. You should contact the business in the very first circumstances to solve any problems. You are also covered by the Consumer Rights Act 2015, which safeguards customers from flawed services or products.

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If you feel these criteria haven't been fulfilled, your installer is needed to put things right. Nevertheless, it depends on the business to decide whether to fix them or supply replacements, and they will normally select the cheaper of the 2 alternatives. FENSA likewise supplies a complaints procedure if you're unable to reach a resolution directly with your installer, so long as they are a member.

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The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme offers a free customer guidance line and complimentary access to its services, while The Glazing Arbitration Scheme (TGAS officially the Glazing Ombudsman Scheme) has the ability to take cases to arbitration, which aims to resolve conflicts without litigating; however, this scheme is only available if your installer is a FENSA or Glass and Glazing Federation (GGF) member and you have actually currently been through their complaints procedure.

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If you paid for part or all of your windows with a credit card or the windows company organized financing in your place, and the sale was between 100 and 30,000, you will be covered by the Consumer Credit Act 1974, which makes your charge card supplier equally as responsible as the installer for any conflicts.

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This does not apply if you got a bank loan by yourself to pay for the work. Your last hope for dealing with disagreements with your installer is taking them to court to acquire an order for them to compensate you. Which court you rely on depends upon the amount you're declaring if it's 10,000 or less in England and Wales or up to 3,000 in Northern Ireland, you can use the little claims court.

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Understand that court action can be expensive and may take a long time to reach a decision. Keep records of every step of your problems process, consisting of e-mails, phone logs and other written communication with your installer, as well as images of any damage or malfunctioning setup, as this can all be used as proof to support your case.

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Double glazing is a terrific method to keep heat inside buildings in order to make them more energy effective, and their benefits are typically promoted in the colder months. It's not just throughout winter season that double glazed windows are a wonderful idea they also keep heat out during the summertime to keep homes and offices cool throughout spells of hot weather.

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Nonetheless, a lot of people think about making the upgrade to double glazing in autumn or winter to gain the advantages. Here's why two panes of glass are better than one throughout the year, specifically during the summer season. Double glazing works in all weather conditions because it stops heat moving from one side to the other.

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It has a dual function so its advantages can be felt throughout the year, whether you want the room to remain cool or stay warm. With longer days and light evenings, you may discover that your neighbours start having later dinner celebrations and Barbeques that go on late into the night.

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!? Have you ever noticed the faded impact on a picture which was put near a window? Setting up double glazed windows can limit the quantity of damaging UV rays which can permeate the window into the home, reducing fading to carpets, curtains and other home furnishings.

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Double glazed windows improve security since they can be locked from the inside and the tough glass is very challenging to smash. Take an appearance at our windows sales brochure to find out more about double glazing and the series of designs available.

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In existing architectural and interior decoration, bigger generally is much better particularly when it comes to windows and glass. Having a lot of windows or glass doors in the style of your house is not the most practical or energy-efficient thing to do because they are not well insulated. Windows and doors represent around 30% of overall energy loss in a home.